Delivery

Shipping Methods

 

We offer several shipping options to ensure your purchased luxury bags, such as LV and Gucci, reach you in a timely and secure manner.

 

  • Express Shipping: This option guarantees fast delivery within [X] business days. Your package will be carefully handled and tracked throughout the shipping process.
  • Standard Shipping: With standard shipping, you can expect your order to arrive within [X] business days. We work with reliable shipping partners to make sure your items are well – protected during transit.

Shipping Costs

 

Shipping costs are calculated based on the destination and the shipping method you choose. The total shipping cost will be displayed during the checkout process before you confirm your order.

Shipping Address

 

Please make sure to provide the correct and complete shipping address. We are not responsible for any delays or issues caused by incorrect address information. If you need to change the shipping address after placing an order, please contact our customer service as soon as possible.

Return

Return Policy

 

We understand that sometimes you may need to return your purchase. Here are the guidelines for returning luxury bags from our Cici store:

 

  • You can initiate a return within [X] days from the date of receipt. The bags must be in their original, unused condition with all tags, packaging, and accessories intact.
  • Returns are only accepted for products that have not been damaged, altered, or worn. We reserve the right to deny a return if the product shows signs of misuse.
  • To start a return, please contact our customer service team. They will guide you through the return process and provide you with a return authorization number.

Return Shipping

 

For returns, you will be responsible for the return shipping costs, unless the return is due to a defect in the product or an error on our part. We recommend using a trackable shipping method to ensure the safe return of the item.

Refund Process

 

Once we receive the returned item and verify that it meets our return policy requirements, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that the refund processing time may vary depending on your payment provider.